Privacy Policy

1. Introduction

Chattif ("Chattif," "we," "us," or "our") provides a mobile-first inbox that lets you read and respond to work from connected task management tools in a chat-style experience. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website (including chattif.app), mobile applications, APIs, and related services (collectively, the "Service").

By creating an account, connecting a third-party workspace, or otherwise using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Scope and roles

Chattif acts as the data controller for account and Service data we process to operate the product. When you connect a task management provider (such as Trello or Asana), we access information from that provider on your instructions so we can display boards, tasks, comments, attachments, and related activity in Chattif.

Your use of third-party tools remains subject to those providers' own terms and privacy policies. We do not control how Trello, Asana, or other providers collect or use your data outside of what you authorize through their connection flows.

3. Information we collect

We collect the following categories of information:

• Account information: email address, display name, authentication tokens issued by our Service, and optional organization membership details.
• Authentication data: one-time login codes sent to your email, verification metadata, and session credentials used to keep you signed in.
• Connected provider data: when you link a workspace, we receive and store provider account identifiers, OAuth access tokens (and refresh tokens where applicable), board/project identifiers you choose to sync, task and comment content, assignee and member names, status labels, timestamps, attachment references, and webhook registration data needed to keep boards up to date.
• User-generated content in Chattif: messages, replies, reactions, and media you send through the Service (including text, images, voice notes, and files), along with sync status metadata.
• Usage and device data: app version, crash reports, diagnostic logs, read/unread state, selected board preferences, and similar technical information needed to operate and improve the Service.
• Website analytics: limited usage information on our public site (for example, page views) through privacy-oriented analytics tools.
• Payment information (if applicable): if you purchase a paid plan, payment card and billing details are processed by our payment processor; we do not store full payment card numbers on our servers.

4. How we use information

We use information to:

• Create and secure your account, including email-based sign-in.
• Connect, maintain, and disconnect integrations with task management providers you authorize.
• Display synced boards, tasks, comments, attachments, and notifications in a unified chat inbox.
• Send your replies and attachments back to the connected provider when you choose to post from Chattif.
• Maintain read state, unread counts, caching, and performance optimizations on your device and our servers.
• Register and manage webhooks or polling needed for timely updates from connected providers.
• Monitor reliability, prevent abuse, debug errors, and improve features.
• Comply with law, enforce our terms, and protect the security of the Service and our users.
• Communicate with you about support, security, or material changes to the Service or this policy.

5. Legal bases (EEA/UK users)

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, we rely on: (a) performance of a contract — to provide the Service you request; (b) legitimate interests — to secure, improve, and operate the Service, including fraud prevention and product analytics in a proportionate way; (c) consent — where required for optional integrations or communications; and (d) legal obligation — where we must retain or disclose information under applicable law.

6. How we share information

We do not sell your personal information. We share information only as described below:

• Task management providers you connect: when you sync a board or post a comment, necessary content and identifiers are transmitted to providers such as Trello or Asana under your authorization.
• Infrastructure and service providers: hosting, database, email delivery, crash reporting, app distribution, analytics, media processing, and payment processing vendors that help us run the Service under contractual confidentiality and security obligations.
• Legal and safety: when required by law, court order, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or the integrity of the Service.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

7. Data retention

We retain information for as long as your account is active or as needed to provide the Service. When you disconnect a provider, we remove associated connection credentials and synced board selections for that provider from our systems, and we delete watched-board records tied to that provider. Local copies on your device may be cleared when you disconnect or sign out, subject to your device settings.

We may retain limited logs, backups, or support records for a reasonable period for security, dispute resolution, and legal compliance, then delete or anonymize them where no longer needed.

8. Security

We use administrative, technical, and organizational measures designed to protect information, including encrypted transport (HTTPS), access controls, and restricted handling of provider tokens. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

You are responsible for keeping your email account secure and for reviewing which boards and providers you connect to Chattif.

9. Your choices and rights

Depending on your location, you may have rights to:

• Access, correct, or delete personal information we hold about you.
• Disconnect a provider or delete your account.
• Object to or restrict certain processing, or withdraw consent where processing is consent-based.
• Receive a portable copy of certain information.
• Lodge a complaint with a supervisory authority (EEA/UK users).

To delete your account immediately, use https://chattif.app/delete-account. For a reviewed data request, use https://chattif.app/delete-data or email support@objectif.solutions. We will respond within the time required by applicable law.

10. Children

The Service is intended for business and professional use and is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

11. International transfers

We may process and store information in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers of personal data.

12. Third-party links and services

The Service may link to third-party websites or services (including provider authorization pages). Their privacy practices are governed by their own policies, not this one.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated through the Service or by email where appropriate. Continued use after the effective date constitutes acceptance of the updated policy.

14. Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at support@objectif.solutions.

Please include enough detail for us to verify your account and respond to your request. We may need to confirm your identity before fulfilling certain requests.